Staff & shift transport

Your team at work on time, every shift.

Daily transport for AM, PM and night shifts across Cape Town. We plan the routes, run the cars and give you a live view of every trip, so HR stops being the transport desk.

Morning traffic on Loop Street, Cape Town
2024running staff routes since
380+trips a month
3 shiftsAM, PM and night
Liveevery trip tracked, start to finish

Who it's for

Built for teams that don't work nine to five.

CBD offices

Staff who start before taxis run or finish after dark.

Call centres & BPO

Rotating shifts, night shifts and changing headcount.

Hospitality groups

Early kitchens, late closes, staff across several sites.

Professional services

Safe late-night transport as a staff benefit.

What's included

One service, two sides.

For your staff

  • Book the month in the CapeX rider app
  • Swap days or cancel without calling anyone
  • See the driver and car before pickup
  • Credits balance and trip history
  • Rate the driver after each trip
Rider app: booking the month by shift on a calendar
Book the month by shift
Rider app: changing a trip, with options for not travelling, a different day, shift or address
Change a trip without calling anyone

For HR & ops

  • Live trip tracking from pickup to drop-off
  • Boarding records: who got in, when, with a code
  • Invoices matched to trips that actually ran
  • A monthly report on trips, no-shows and late pickups, plus anything else you need tracked
  • One ops contact on every shift
CapeX Live Ops: driver waiting at a pickup, wait time flagged to ops, car shown on a map
Live Ops flags a wait the moment it happens. Map data © Google.

Real app screens. Names, addresses, plates and numbers changed for privacy.

Driver standards

Rules built into the driver app, not a poster.

Drivers sign off the rules every day. Any exception is logged and flagged to our ops team.

Vetted drivers

Every driver holds a PrDP and is background-checked through Huru.

No third parties

Only booked riders in the car.

Code every trip

Each rider confirms with their 4-digit code.

Booked address only

Drop-offs at the address on the trip.

GPS on

App open for the whole trip.

3-minute wait

Then we contact the rider and move on.

Driver app: arrived at pickup with a 3-minute wait timer and call and WhatsApp buttons
The 3-minute wait, timed in the app
Driver app: entering the rider's 4-digit boarding code to confirm boarding
Every rider boards with their code
Driver app: trip complete summary with boarded, no-show and duration, and a boarding without a code reported to ops
Exceptions go straight to ops

How pricing works

Quoted per rider, per month. Extras listed up front.

Monthly, in arrears

Your rate is based on shifts, route and headcount. You're billed at month-end for the trips that ran.

Rules agreed up front

Cancellations, address changes and extra drop-offs are set out in your quote. Nothing gets added later.

Onboarding

From first call to first pickup

01 · DISCOVER

Headcount, sites, shift times

02 · ASSESS

We map where your staff live

03 · PROPOSE

Route plan and quote in 2 working days

04 · IMPLEMENT

Staff get app invites and PIN codes

05 · REVIEW

Monthly check-in on the numbers

Questions HR asks us

What if a driver is late?

Ops sees it live and contacts the rider. Lateness is tracked per driver and reported monthly.

Do our staff have to download an app?

It opens from a link on their phone and can be added to the home screen. No app store needed.

How many seats per car?

Up to 4 riders per car, or 7 in our larger vehicles.

Can headcount change month to month?

Yes. Riders book each month, and we add cars through our partner fleet as you grow.

What does the data tell us?

Every pickup time, delay and no-show is recorded. You get the numbers monthly, and we use them to plan routes and drivers.

Get a quote

Let's map your staff transport.

Tell us headcount, sites and shift times. We'll come back with a route plan and quote within 2 working days.

Prefer to talk first? Book a 15-minute discovery call.

Shift days
Shift times
Shift 1